Return & Exchange Policy
At Premium Leather Shop, we want you to be completely satisfied with your purchase. If for any reason you are not, we’ve made our return and exchange process simple and hassle-free.
Return Period:
You have 30 days from the date of delivery to return or exchange an item.
Condition of Items:
To be eligible for a return or exchange, items must be:
- New and unused
- With original tags attached
- In the original packaging (not mandatory)
Non-Returnable Items:
Please note that customized items are non-returnable and non-exchangeable.
Refund Method:
Refunds will be issued to the original payment method used for the purchase.
Return Shipping:
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your return reaches us safely.
Return & Exchange Process:
- Contact us first: Please reach out via our Contact Us page or email us at customer@premiumleathershop.com to initiate the return or exchange process.
- Fill out a return/exchange form: We’ll provide you with the necessary form and instructions to complete your request.
- Ship the item: Send your item back to us following the instructions provided.
Defective or Damaged Items:
If you receive a defective or incorrect item, please contact us immediately. We can either ship a replacement at no extra cost or offer a full refund—whichever you prefer.
Contact Information:
For any questions regarding returns or exchanges, feel free to reach out through our Contact Us page or email us at customer@premiumleathershop.com.
Thank you for shopping with Premium Leather Shop! We appreciate your business and are here to ensure your experience is exceptional.